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FAQ

Please click on the desired questions to view the answers:

Can I return my chair?

In the European Union, the purchase of any noblechairs gaming chair can be revoked. Thus the chair itself returned within 14 days after having received it in accordance with the Consumer Rights Directive 2011/83/EU that has been implemented into national law in all EU member states. Check your respective retailer’s shop pages for more information about the shipping and return options.

What surfaces are the noblechairs gaming chairs suited for?

Thanks to the polyurethane coating of the swivel casters, all noblechairs gamer seats are equally suited for hard floors (laminate, parquet, cork, screed, wooden floorboards, wooden tiles, stone, granite, linoleum, ceramic tiles) and soft floors (carpets, mats, rugs, pelts). In order to shield particularly sensitive surfaces from abrasion, we recommend using a floor protector.

How much weight can the noblechairs gaming chairs withstand?

All noblechairs gamer seats are approved for a maximum user weight of 120 kg for one person. The main weight should always be centred in the middle of the seating area, in order to stress the casters uniformly.

Why noblechairs?

noblechairs is your prime purveyor of the finest and most elegant seating furniture available in the world. Born out of a passion project of seasoned industry veterans who were unsatisfied with what the gaming chair market had to offer at the time, we have given free reign to our expert designers from Germany to develop a new range of upmarket gamer seats featuring a slightly more subtle style and consisting of only the most valuable of materials. We relentlessly strive to provide our customers with precision-manufactured chairs that go beyond being simple seating furniture and rather become veritable lifestyle instruments.

Our products are destined to portray our unique brand identity comprising innovative features and exclusive design elements. All noblechairs gaming chairs have been designed to be at once visually arresting, superbly comfortable and truly individual, with a thoughtful selection of discreet colours that generate an unmistakable character of nobility. Our strict focus on smart ergonomics and user-friendly functionality with a myriad of adjustment options enables users to delve into a whole new dimension of comfort and relaxation.

What materials are used for the chairs and the seating area?

We exclusively employ these premium materials with extraordinary quality for producing the noblechairs gaming chairs:

– Precious real leather or PU imitation leather coverings
– Rear cover made of 100% vegan PU faux leather
– A sturdy frame that consists of solid steel
– Comfy & breathable high-density cold foam upholstery straight from the factory
– Durable five-star base and logo emblem made of pure aluminium
– Casters with nylon core and PU coating for soft and hard floors
– Softly cushioned 4D armrests made of PU

How long is the manufacturer warranty?

noblechairs grants 2 years of manufacturer’s warranty starting the day you’ve received your chair. Natural wear through conventional use is excluded from the warranty. The warranty handling is exclusively being done by our direct distribution partners Caseking and Overclockers UK. For questions you can always reach us via our contact form or our social media channels. Beyond that, customers are also able to make use of the legally mandated liability for product defects via the seller (your retailer / e-tailer) for handling claims within the European Union during the same time period.

How can I clean my chair?

The gaming chairs’ covering made of genuine leather and/or PU imitation leather is very easy to clean. By using a microfibre cloth and a little water, stains and dirt can be removed quickly. For more tenacious soiling like from ink, rubbing alcohol can be used. In order to increase the longevity of your gaming chair, a good real leather / imitation leather conditioner should be applied weekly – this protects the material from cracking, wear and moisture.



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